Privacy Policy

Merryoakly is operated by Guangzhou Huqi Trading Co., Ltd. This page explains how we use information when you browse or purchase from merryoakly.com. Our storefront and checkout are powered by Shopify.

Information We Collect

We collect information you provide at checkout or when contacting us, such as your name, email, shipping and billing details, order information, and support messages. Shopify and service providers may collect device, usage, and cookie data needed for the store to work and, where enabled, analytics or marketing.

Why We Use It

We use information to process payment and orders, arrange delivery, respond to support and return requests, prevent fraud, meet legal obligations, and improve the store. Marketing messages are sent only where permitted; you can unsubscribe from promotional email.

Who Receives It

Shopify, payment providers, delivery partners, and other service providers receive information needed to provide their services. Information may be processed outside your country. We do not sell customers' personal information as a standalone product.

Your Choices and Rights

You can contact us to ask for access to, correction of, or deletion of your information, subject to applicable law and necessary order records. You can manage browser cookies and use any privacy controls presented by the store.

Keeping information secure

We use the information needed to provide the store and respond to customers, and work with service providers that perform checkout, payments, hosting, delivery, and support functions. No method of online transmission is completely risk-free, so do not send payment card details or passwords by email.

Retention and requests

Order and support records may need to be kept for fulfillment, accounting, dispute resolution, or legal obligations. If you request access, correction, or deletion, we may need to verify the request and may retain information where the law permits or requires it. You can use the contact details below to ask how a request applies to your records.

Contact

For privacy questions or requests, contact service@merryoakly.com | +852 2851 3180. We may update this notice and will post the new version here.

Company Information

Merryoakly is owned and operated by Guangzhou Huqi Trading Co., Ltd.

Brand
Merryoakly
Website
merryoakly.com
Legal company name
Guangzhou Huqi Trading Co., Ltd.
Registered address
Room 603 (P75), 6th Floor, Nos. 433-435 Zhongshan Avenue Middle, Tianhe District, Guangzhou, Guangdong, China
Customer support
service@merryoakly.com
+852 2851 3180

This is our business registration address, not a retail shop or an automatic return destination. Contact us before sending a return.